The Inside Sales Executive's (ISE) primary responsibility is to act as a conduit between the business's current and new accounts, answering incoming sales related enquiries, and relaying detailed information on potential opportunities.
The Inside Sales Executive will also heavily utilise the Alpha 3 Customer Relationship Management (CRM) System to record customer interactions, drive positive next actions on opportunity close out and the recording of key account information. You will also help manage smaller (e.g. “other”) customer relationships and aggressively pursue and generate leads from these accounts.
In addition, you will be responsible for generating opportunities and sales via reactive telephone, e-mail and / or focused campaigns when required to do so and will be accountable for delivering sales targets in your assigned accounts and or markets and for growing sales amongst smaller customers.
· Responsible for supporting customers with answers to their questions by creating formal quotes, answering technical queries, updating price lists,
and providing compliance information.
· Build on the existing portfolio of Alpha 3 customers who utilise our expertise in the design and build of sub-contract electronics manufacturing and electronic components across the UK.
· Answer technical and commercial enquiries by telephone, e-mail, and web chat for new and existing customers.
· Plan new product introductions in collaboration with Business Development and Technical Managers through intelligence gained from direct customer interaction and active research
· Support Business Development Managers to manage and develop “house” accounts to increase share of wallet (SOW) and support further development of external accounts.
· Accountable for identifying, investigating, developing, and evaluating new business opportunities.
· Challenged to deliver specific sales targets, aligned with strategic growth activities markets.
· Maintain and drive trending knowledge of products, competitors, technology, and customers in the assigned supplier product market.
· Analyse and report results of various program impact for identified customer(s) notifying the business of success, issues, and future growth plan strategies.
· Other duties as assigned by your Line Manger and / or the Leadership Team.
· Candidates must have professional demeanour with good written and speaking communication skills.
· Sales expertise in a distribution and / or Electromagnetic compatibility (EMC) industry preferred, with demonstrable experience in delivering year on year sales growth or compatible equivalent.
· Qualifications in engineering, science or business would be beneficial or a demonstrated track record in a similar role from a different industry would also be of interest.
· Proficient in the use of all Microsoft platforms and heavy user of CRM systems such as SalesForce
· Understanding of business, financials, products/services, the market, and the needs of assigned accounts.
· Sales expertise across a defined portfolio of products / services / accounts; applies expertise in a complex sales environment.
· Understands emerging market trends and interdependencies impacting customers; leverages understanding to expand relationships with own customers.
· Works independently.
· Collaborates with team and leadership.
· Has direct contact with clients and decision makers; participates in team sales for smaller accounts.
Please contact HR@alpha3manufacturing.com if you would like more information. If you would like to apply for this role, please send your CV and covering letter.
As a Quality Assurance Engineer, you will be responsible for ensuring the quality of our products, supporting the implementation of quality control systems, and driving continuous improvement initiatives. You will play a vital role in ensuring that all manufacturing processes meet regulatory, industry, and customer standards.
• Support the development and implementation of quality assurance procedures, standards, and protocols.
• Perform inspections and tests on raw materials, in-process components, and finished products to ensure compliance with quality standards
• Assist in the development and maintenance of Quality Management Systems (QMS), ensuring all activities align with relevant industry standards (e.g., ISO 9001, AS9100).
• Conduct root cause analysis for quality issues, using tools such as 8D, CAPA, and Five Whys
• Assist with customer quality inquiries, complaints, and feedback, providing timely resolutions and ensuring customer satisfaction.
• Collaborate with suppliers to ensure materials meet required quality standards, conducting inspections and audits as necessary.
• Prepare quality reports, test results, and analysis for senior management, providing updates on quality trends and performance.
• Support audits and inspections from internal or external parties, ensuring compliance with relevant quality standards
• HNC/HND/bachelor’s degree in engineering, Quality Assurance, or a related field (or equivalent experience).
• Relevant quality assurance or engineering certifications (e.g., Six Sigma, ISO 9001 Lead Auditor) are a plus.
• At least 2-3 years of experience in a production, quality assurance or quality engineering role, preferably within a manufacturing or regulated industry (automotive, aerospace, defence).
• Hands-on experience or knowledge with quality control methodologies and tools, including root cause analysis, CAPA, and process optimisation.
• Familiarity with Quality Management Systems (QMS) and industry standards such as ISO 9001, AS9100 is preferred.
• Strong analytical skills with the ability to interpret data and identify trends.
• Proficiency in quality tools such as 8D, CAPA, Six Sigma, SPC, and statistical analysis.
Please contact HR@alpha3manufacturing.com if you would like more information. If you would like to apply for this role, please send your CV and covering letter.
As the Engineering Manager, you will lead a high-performing engineering team, manage technical operations, and drive innovation in product design, NPI, and manufacturing. You will be responsible for aligning engineering strategies with company goals, ensuring the efficient delivery of projects, and fostering an environment of continuous improvement.
• Lead and manage the engineering team to foster innovation, collaboration, and technical excellence.
• Develop and implement engineering strategies that align with company goals to drive the engineering department's growth and success.
• Work with the commercial team and customers to understand technical requirements, manage product design and development, ensure accurate costings, and make sure products meet customer needs, industry standards, and are cost-effective.
• Lead NPI processes, ensuring seamless coordination between engineering, production, and other cross-functional teams.
• Optimise engineering processes to ensure efficiency, maintain high-quality standards, & promote continuous improvement in product development.
• Provide technical support and resolve engineering challenges, both internally and externally, ensuring projects remain on track.
• Manage department resources, including budgeting, staffing, and scheduling, to meet current and future project needs.
• Track and report on performance goals (KPI’s) to monitor progress, measure success, and identify areas for improvement.
• Partner with Production and Quality teams to identify opportunities for reducing build times and improving quality.
• Ensure SOP’s, BOM’s, test programs, and technical drawings are up-to-date and technically sound.
• Bachelor’s or Master’s degree in Engineering (Electrical, Mechanical, or related field).
• Chartered Engineer status (desirable).
• Professional certifications in quality management, continuous improvement, and/or project management (e.g., Six Sigma Black Belt, AS9100 Lead Auditor).
• 5+ years of experience in an engineering leadership role, preferably in cable harness assembly, electromechanical, or technical manufacturing.
• Strong knowledge of industry standards, including ISO 9001 and AS9100 (desirable)
• Proven expertise in product design, manufacturing processes, and project management.
• Experience with Lean Manufacturing, Six Sigma, or other continuous improvement methodologies.
• Strong leadership and interpersonal skills, with the ability to present complex technical information to both technical and non-technical stakeholders.
• Ability to coach, mentor, and develop engineering talent.
Please contact HR@alpha3manufacturing.com if you would like more information. If you would like to apply for this role, please send your CV and covering letter.